01Overview
Kyntex is a digital marketing agency. This policy applies to information collected through our website (kyntex.com), our service platforms, and any other means through which you interact with us.
We do not sell your personal information to third parties. Period.
02Information We Collect
Information You Provide Directly
- Name, email address, and phone number.
- Business name, industry, and business information.
- Payment information (processed securely — we do not store card numbers).
- Communications and correspondence with our team.
Information Collected Automatically
- IP address and approximate geographic location.
- Browser type, operating system, and device information.
- Pages visited, time spent on site, and navigation patterns.
- Referring URLs and search terms used to find our site.
- Cookie identifiers and similar tracking technologies.
Information from Third Parties
We may receive information from platforms such as Google, Facebook, or Instagram if you interact with our ads or social media content.
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Contact info | Respond to inquiries, deliver services. | Contract / Legitimate interest |
| Usage data | Improve website and user experience. | Legitimate interest |
| Payment info | Process transactions. | Contract |
| Marketing data | Send relevant communications. | Consent |
03How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our digital marketing services.
- Respond to your inquiries and schedule consultations.
- Send service-related communications, invoices, and updates.
- Send marketing communications (only with your consent).
- Analyze website usage and improve our online presence.
- Comply with legal obligations and protect our legal rights.
- Detect, prevent, and address fraud or security issues.
04How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it only in these circumstances:
Service Providers
We work with trusted third-party vendors for payment processing, email, CRM, and analytics. These providers are contractually obligated to protect your data.
Legal Requirements
We may disclose information if required by law, court order, or governmental authority.
Business Transfers
In the event of a merger or acquisition, your information may be transferred. We will notify you of any such change.
05Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website.
Types of Cookies We Use
- Essential cookies: required for the website to function properly.
- Analytics cookies: help us understand how visitors use our site.
- Marketing cookies: used to deliver relevant ads.
- Preference cookies: remember your language and display preferences.
You can control cookies through your browser settings.
Geolocation
Our website may request access to your device location to personalize content. This is optional and location data is not stored on our servers.
06Data Retention
We retain data as long as necessary:
- Client account data: duration of service plus 3 years.
- Financial records: 7 years (tax law requirement).
- Marketing contact data: until opt-out or deletion request.
- Website analytics: 26 months (anonymized after 14 months).
07Your Rights
Depending on your location, you may have the following rights:
- Access: request a copy of the personal information we hold about you.
- Correction: request that we correct inaccurate information.
- Deletion: request that we delete your personal information.
- Portability: request your data in a machine-readable format.
- Opt-out: unsubscribe from marketing communications at any time.
- Restriction: request that we limit the processing of your information.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
08Data Security
We implement appropriate measures to protect your information:
- SSL/TLS encryption for all data transmitted to and from our website.
- Secure, access-controlled environments for data storage.
- Regular security assessments and employee training.
- Limited access to personal data on a need-to-know basis.
No method of Internet transmission is 100% secure. We will notify you of any data breach as required by law.
09Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from children.
10California Privacy Rights (CCPA)
California residents have specific rights under the CCPA, including:
- The right to know what personal information we collect and how it is used.
- The right to request deletion of your personal information.
- The right to opt out of the sale of personal information (we do not sell it).
- The right to non-discrimination for exercising your privacy rights.
To submit a request, contact us at [email protected]. We respond within 45 days.
11Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes at least 15 days before they take effect.
Continued use of our services after the effective date constitutes your acceptance of the changes.
12Contact Us
For questions about this Privacy Policy:
A Spanish translation of this Privacy Policy is available. If the two versions differ, the English version prevails.