Privacy Policy

At Kyntex LLC, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Overview

Kyntex is a digital marketing agency. This policy applies to information collected through our website (kyntex.com), our service platforms, and any other means through which you interact with us.

2. Information We Collect

Information You Provide Directly

• Name, email address, and phone number
• Business name, industry, and business information
• Payment information (processed securely — we do not store card numbers)
• Communications and correspondence with our team

Information Collected Automatically

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent on site, and navigation patterns
• Referring URLs and search terms used to find our site
• Cookie identifiers and similar tracking technologies

Information from Third Parties

We may receive information from platforms such as Google, Facebook, or Instagram if you interact with our ads or social media content.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our digital marketing services
• Respond to your inquiries and schedule consultations
• Send service-related communications, invoices, and updates
• Send marketing communications (only with your consent)
• Analyze website usage and improve our online presence
• Comply with legal obligations and protect our legal rights
• Detect, prevent, and address fraud or security issues

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in these circumstances:

Service Providers

We work with trusted third-party vendors for payment processing, email, CRM, and analytics. These providers are contractually obligated to protect your data.

Legal Requirements

We may disclose information if required by law, court order, or governmental authority.

Business Transfers

In the event of a merger or acquisition, your information may be transferred. We will notify you of any such change.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website.

Types of Cookies We Use

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand how visitors use our site.
• Marketing cookies: Used to deliver relevant ads.
• Preference cookies: Remember your language and display preferences.

You can control cookies through your browser settings.

Geolocation

Our website may request access to your device's location to personalize content. This is optional and location data is not stored on our servers.

6. Data Retention

We retain data as long as necessary:

• Client account data: duration of service + 3 years
• Financial records: 7 years (tax law requirement)
• Marketing contact data: until opt-out or deletion request
• Website analytics: 26 months (anonymized after 14 months)

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your personal information
• Portability: Request your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request that we limit the processing of your information

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Data Security

We implement appropriate measures to protect your information:

• SSL/TLS encryption for all data transmitted to and from our website
• Secure, access-controlled environments for data storage
• Regular security assessments and employee training
• Limited access to personal data on a need-to-know basis

No method of Internet transmission is 100% secure. We will notify you of any data breach as required by law.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children. If we become aware of such collection, we will delete that information promptly.

10. California Privacy Rights (CCPA)

California residents have specific rights under the CCPA, including:

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell it)
• The right to non-discrimination for exercising your privacy rights

To submit a request, contact us at [email protected]. We respond within 45 days.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes at least 15 days before they take effect.

Continued use of our services after the effective date constitutes your acceptance of the changes.

12. Contact Us

For questions about this Privacy Policy: